Flora Park Deluxe Hotel Apartments - Dubaj

Customer Service is excellent

In general: This hotel, while a little tired, has exceptional staff, the quality and genuine approach to making their guests stay as comfortable as possible is evident in every contact we made. I loved that your daily cleaners were the same people for most of our month long stay. Manikanta and Anoop were consistently great and very friendly. They are both staff who work to a very high standard and I thank them for their care and service! Location and surroundings: Excellent position to access Deira City Centre and the rail station. Service: As above, your staff are definitely the main reason I would return. They knew their guests and their service was impeccable. The next time I stay I would request that I stay on their floor again, as I felt safe and very looked after. Dining: Good. Room: The kitchen could so with a make over but definitely suited our purposes.

Staff excellent; great location for metro and shopping

Excellent value for money, excellent location, excellent services and food

Need to improve selectonof TV channels, internet services not always avilable

Location is centric particularly for those who are lookining high range shooping centers. But who are looking for beaches and other attractions other 5 stars hotel belive more convient especially price range of this hotel almost the same.

Thia is the fourth stay in Flora chain but no loyal prvliage has been offered for regluar guest such late check out.

I liked the location and the service. Wifi facilities is great. Furniture and bathrooms should be renewed.

Bathrooms are old

The hotel so comfort, close to city center, the staff are friendly, fast to serve and the rooms equiped well. Will be my hotel in dubai.

Do not take the chance to use the cloth washing machine it is a trick for two days washing one load and changed 3 times.

The apartment was modern and spacious. The block was in an excellent location, just minutes from the metro and major shopping

The main bathroom shower, while modern, had a huge shower head that soaked you getting into the shower because there was no room in the shower to avoid the water. The shower door also did not close properly and the water automatically went outside,the shower, wetting the floor directly in front of the toilet.

Excellent Hotel - resoanable prices - clean hotel & magnificint staff they are really friendly

As a atotal package,it was a wonderfull experience in al aspects as there were no significant disadvantages except for time for check out as it's well known at all 5 stars hotels that the check out time is 12 pm by law,but actually as per my rich experiences in hotels accomodation it could be extended up to 5 pm which is not applicable in your hotel.

Luxurious hotel with a very open-minded international attitude. Near the metro and the deira city center, which is perfect! Large breakfast, large rooms. we had a perfect holiday in this hotel.

We had once lunch in the restaurant, but the food wasn't what we expected. There is plenty of choice around the hotel ,so that isn't really an issue.

Location was great, next to metro station and shopping mall. The staff was also very good and attentive.

Cleaning of the room was sometimes delayed till late afternoon. They should upgrade their ability to assist guests with internet, faxing and other secretarial issues.

Doesn't deserve the money I spend, looks like bad cleaning of the floor as spots are everywhere on the floor, breakfast buffet is over crounded as it put in small room, mixer at the tub is not working.

Apartment setting, easy to plan with friends coming day without phone calls ...

Poor internet connection

Flat was nice, pool was small but water was good, clean and tidy, breakfast was very good, car parking is available.

Nothing, it was a very good experience.

The location is great , close to diera shopping center and metro.

check-out takes time. The attitude of the receptionist is not good